In Emergency Management ‘Situational Awareness’ cannot exist in isolation. It has a purpose.
The three steps in Situational Awareness and Decision Support are:
- Perception of elements in the current situation
- Comprehension of current situation
- Projection of future status (Endsley 1995)
Peter Daly (HSE Ireland) said that in certain instances it may be referred to as Recognised Current Situation (RCS) (MEM Framework 2005). Its source goes back to the 5th century BC and the Art of War by the Chinese military strategist Sun Tzu (Daley 2018). Put simply, situational awareness is when everyone knows exactly what the situation is, past and present, and knows what to do about it. It’s important that every team is situationally aware so that everyone understands associated risks and consequences of the circumstance as well as the course of action.
Endsley model of situation awareness in dynamic decision making (source: Endsley1995 p35) https://www.researchgate.net/publication /210198492_Endsley_MR_Toward_a_Theory_of_Situation_Awareness_in_Dynamic_Systems_Human_Factors_Journal_371_32-64
The CBRNe glossary of the Joint Research Centre of the European Commission defines situational awareness as “the state of individual and/or collective knowledge relating to past and current events, their implications and potential future developments”. http://opencbrne.jrc.ec.europa.eu/main
While the Joint Emergency Services Interoperability Principles (JESIP) defines situational awareness as “the state of individual and/or collective knowledge relating to past and current events, their implications and potential future developments” and “involve perception, comprehension, evaluation and future projection; achieving a common position within groups necessitates transparency around, for example the concepts, assumptions, language and frameworks used to build individual situational awareness.” http://www.jesip.org.uk/glossary
Mark Roberts (Police Service Northern Ireland) stated that in the U.K., Civil Protection (CP) agencies use the term Shared Situational Awareness and mean “a common understanding of the circumstances, immediate consequences and implications of the emergency, along with an appreciation of the available capabilities and priorities of the emergency services and responder agencies”. It has to be shared across all units so everyone can work together effectively. “Achieving shared situational awareness is essential for effective interoperability. Establishing shared situational awareness is important for a common understanding at all levels of command, between incident commanders and between control rooms”. (JESIP 2016)
This leads to Joint Understanding of Risk, which is when “different responder agencies may see, understand and treat risks differently. In this case, each agency would carry out their own ‘dynamic risk assessments”, and then, share their results so they can jointly plan control measures more effectively, especially in the case of unpredictable circumstances. By jointly understanding risks and the associated mitigating actions, organisations can promote the safety of responders and reduce the impact that risks have on citizens, infrastructure and the environment.
Situational Awareness is the appreciation of what is happening, but not necessarily why it is happening (Ministry of defence – jdp04). Developing knowledge and enhancing situational awareness are first steps, and in emergency response, optimizing that understanding is critical. The distinction between situational awareness and situational understanding is the level of analysis and depth of comprehension that allows judgment to be applied effectively. (Lovering 2014)
In the event of, for example a terrorist attack, situational awareness would be caring for all injured parties and applying damage control procedure. It’s there in the moment. Situational understanding on the other hand is the perception of the global situation. For example in a terrorist attack, it isn’t a ‘simple’ shooting incident; therefore after the shooting, some areas may still be dangerous, and terrorists may be present even after the attack. Situational awareness is knowing how to care for victims with severe trauma and applying damage control principles, while situational understanding is about knowing the severity of the situation (Vivian 2018). Situational understanding requires a combination of insight and foresight i.e. the ability to accurately perceive an existing situation and the ability to anticipate how an existing situation may develop in the future (Trost 2016).
Sense making is the process of collecting and processing information that will help to detect an emerging crisis and understand the significance of what is going on during a crisis. IN-PREP partner Professor Benoit Vivian of SAMU Paris states that it is a continuous process where they perform real time adaptation –as successive information is received on both the situation and victims. Klein, Moon and Hoffman (2006) state that in the field of psychology, sense making is more than situational awareness “… it’s a continuous effort to understand the connections (among people, places and events) in order to anticipate their trajectories and act effectively”. However they mention that it’s not a matter of simply connecting the dots. Great skill and experience are required to determine which dots count in the first place and which signals should be ignored.
In human-centred computing, sense making is about understanding the different layers and algorithms that make up a model so that the user knows why and how the algorithms work to produce the end result. So while situation awareness is about the knowledge that’s achieved (through knowledge of current data or predictions drawn from this data), sense making is about the process of achieving these outcomes and the barriers encountered (Endsley 1995).
On the technology side of the IN-PREP project, situational awareness describes all the elements provided to end-users to facilitate their understanding of the situation. For example situational awareness in the C2 system results from the combination of surveillance and intelligence / information data. During training the Mixed Reality Preparedness Platform (MRPP) will process the inputs and activities within the environment which will describe the reality of the situation. In this context situational understanding involves information fusion as well as model representation and inference (Trost 2016). The tech team will exploit heterogeneous data in the fusion process so that both hard and soft data can be used. The MRPP will transform threat data and situational awareness to produce threat intelligence so that responders can be trained effectively for collaborative planning response. https://www.threatq.com/situational-awareness-vs-situational-understanding-intelligence-passing/
This blog on Situational Awareness received contributions from IN-PREP partners Peter Daly of HSE Ireland, Mark Roberts of PSNI and Professor Benoit Vivian of SAMU Paris as told to Johanna Varghese and Becca Linn of Carr Communications. the featured image of an emergency exercise is taken by Cian O’Brien of HSE Ireland.
IN-PREP recently uploaded a glossary to define terms used in the project. As the project is interdisciplinary the interpretation of terms and words have been elaborated so that partners understand each other without risk of mis-interpretation – which also benefits virtual visitors to the website. If you’re interested in terms within our project, follow this link https://www.in-prep.eu/glossary/
There are a number of glossaries agreed by the EU and available in all EU languages
European CBRNe Glossary http://opencbrne.jrc.ec.europa.eu/main
JESIP UK, emphasizes communication and interoperability between police, fire, and ambulance services. It has a good glossary of terms worth exploring.
UK glossary of terms for JESIP available at https://www.jesip.org.uk/glossary and
Guidance on Emergency Responder Interoperability: Lexicon
In the Irish context, Appendix F3 (p 10) of the Framework for Major Emergency Management gives a Glossary of Terms and Acronyms http://mem.ie/wp-content/uploads/2015/05/A-Framework-For-Major-Emergency-Management-Appendices.pdf
Also NATO/ EU/UN Informal Organizational Military Glossary of Abbreviations, Terms and Definitions related to Conflict Prevention (CP) and Defense and Related Security capacity Building (DCB)
Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition
By Mica Endsley and Debra G Jones (2011)
The Framework for Major Emergency Management (HSE Ireland) in operation http://www.iaemo.ie/publications/FRAMEWORK/